Shipping policy

Shipping Policy

Effective Date: June 30, 2026

Thank you for shopping with Kelly’s Products. We are committed to processing and shipping your order as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping

  • Shipping times vary depending on your location and the shipping method selected at checkout.
  • Once your order has shipped, you will receive a confirmation email with tracking information, if available.
  • Kelly’s Products is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

Shipping Address

Please ensure your shipping address is accurate before placing your order. Kelly’s Products is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue, but we cannot guarantee replacements or refunds for carrier-related delays or losses.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or import fees required by their country.

Questions

If you have any questions about your order or this Shipping Policy, please contact Kelly’s Products through the contact information listed on our website.